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How to Set Up SumUp for Your Club or Organisation ​

This guide explains how a sports club, community group, charity, or volunteer-run organisation can correctly set up a SumUp account to accept in-person card payments.

You will learn:

  • What you need before starting
  • How to choose the correct organisation type
  • How to complete onboarding and verification
  • How to avoid the most common setup mistakes
  • Troubleshooting steps if verification fails

1️⃣ What You Need Before You Start ​

Before creating a SumUp account, gather the following information.
This helps ensure smooth onboarding and avoids payout delays.

✔ Organisation Details ​

  • Official club/organisation name
  • Organisation address
  • Contact email and phone number

✔ Bank Account Details ​

SumUp will deposit funds into your organisation’s bank account.

You will need:

  • Account holder name
  • Sort code / routing number
  • Account number or IBAN

Tip: The bank account should belong to the organisation, not to an individual.

✔ Responsible Person (Verification) ​

SumUp must verify one individual connected to the organisation (e.g., treasurer or chairperson).

You will need:

  • Full name
  • Home address
  • Date of birth
  • Photo ID (passport or driving licence)

Why SumUp asks for personal ID

Payment regulations require SumUp to verify one real person associated with the organisation
(KYC — Know Your Customer).

2️⃣ Go to the Sum Up Register Page ​

Visit the SumUp Register Page:

👉 https://auth.sumup.com/flows/create

Why SumUp?

SumUp makes it easy for clubs to take fast, secure card payments in person — without cash or follow-up admin.

3️⃣ Choosing the Correct Organisation Type (Important) ​

During signup, SumUp will ask whether the account is for an individual or an organisation.

Selecting the correct option helps avoid verification issues and payout delays.

✔ Most clubs should select: ​

  • Business / Organisation
  • Non-profit (if available)

These options typically apply to:

  • Sports clubs
  • Youth groups
  • Community organisations
  • Volunteer-run clubs
  • Charities

❌ Do NOT select: ​

  • Personal / Individual account
    → Treats payments and payouts as belonging to one person

⚠️ Important note about Limited Company ​

Only select Limited Company if your organisation is formally registered as one.

If your club is not a registered company, select Business / Organisation instead.
SumUp may request additional information during verification if needed.

4️⃣ Step-by-Step SumUp Setup ​

Step 1 — Create a SumUp Account ​

Go to the SumUp website and sign up using an email address.
You will create a login for your organisation.

Step 2 — Enter Organisation Details ​

SumUp will ask for:

  • Organisation name
  • Organisation address
  • Type of organisation
  • Description of activities

Example description:

“A volunteer-run community sports club collecting match fees and event payments.”

Step 3 — Add the Responsible Person ​

Provide details for the committee member responsible for finances:

  • Full name
  • Home address
  • Date of birth
  • Photo ID

Additional documents may be requested if needed.

Step 4 — Add Your Bank Account ​

Enter your organisation’s bank account details for payouts.

Step 5 — Order a Card Reader ​

👉 Best Value Air Card Reader

Once approved, you can order a SumUp card reader to accept:

  • Contactless payments
  • Chip and PIN cards
  • Mobile wallets (Apple Pay / Google Pay)

Step 6 — Start Taking Payments ​

After approval, you can accept payments at:

  • Matches
  • Fundraisers
  • Events
  • Clubhouses

Funds are automatically paid out to your bank account.

Official SumUp Guidance ​

SumUp provides step-by-step setup instructions on their website.

You can view SumUp’s official getting started guide here:
👉 How to get started with SumUp

This guide explains the SumUp signup process and card reader setup in more detail.

You can watch the video of SumUp’s Solo Card Reader setup here:
👉 How to set up my SumUp Solo Card Reader

5️⃣ Common Mistakes to Avoid ​

❌ Choosing an individual account ​

Leads to payments being treated as personal income.

❌ Using a personal bank account ​

Can cause payout issues and compliance problems.

❌ Uploading unclear ID ​

Blurry or cropped documents may fail verification.

❌ Using incorrect organisation details ​

Names and addresses should match official records where possible.